There will be a $10 fee added to the full amount of the delinquent bill when the courtesy notification is delivered. Prior to water service being disconnected due to nonpayment, a courtesy notification door hanger may be left at the service location indicating the account is past due and that payment must be received in Utilities the following business day. In accordance with the code, if the bill for any utility charge remains delinquent for 60 days and the director has sent written notice to the consumer that service will be disconnected, the director shall disconnect utility service. The Code of the County of Chesterfield, Section 18-30, referring to termination of service for nonpayment of utility charges and security deposit, was revised July 1, 2016. For information about outstanding charges, call 80. All outstanding charges, fees and assessments must be paid before service can be restored. If the balance is still unpaid, the account may be disconnected and charged a re-connection fee. Additionally, interest shall accrue monthly on all bills that are not paid by the past due after date. If an account remains unpaid after this date, a second notice is mailed and a penalty is assessed. Delinquency, Disconnection and Service Restoration Past Due Paymentsīills are considered delinquent if payment is not received by the past due after date.
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